Quick Answer: Is Comcast Still Bad?

Why is Comcast so bad?

This is really why Comcast service is so bad: They are a culture that focuses on profits not customer happiness.

Training and hiring is very poor, which leads to poor experiences.

The hardware and software is out of date and breaks down frequently..

Is Comcast or Verizon better?

Comcast Xfinity vs Verizon Fios Download Speeds While Fios is theoretically much faster than Comcast, the popular plans from both providers fall into a similar download range — around 100 Mbps for Xfinity and 200 Mbps for Verizon, depending on current promotions and service area.

Can I cancel Xfinity TV and keep Internet?

If you’re just cancelling TV or phone service, but keeping internet, they won’t give you a good deal on the first call. They’ll tell you that you can only get discounts by keeping TV. … Always call Comcast back to double check.

Is Xfinity Comcast good?

If Comcast Xfinity is the main — or only — cable internet option where you live, then we have good news for you: Xfinity is one of the best internet service providers (ISPs) in the U.S. … Reliability means you are more likely to receive the internet speeds you pay for as advertised.

Why did my Comcast bill go up 2020?

The rate increase was first reported by the Colorado Sun last week. The reason Comcast officials are giving for the bump is skyrocketing costs to carrying programming from networks.

Is Comcast the worst?

Comcast topped the list, boasting a “significantly worse” score than the Internet and subscription TV service industry averages, according to 24/7 Wall St. In J.D. Power’s rating of major wireline services, the firm received the worst scores in cost to consumer, performance, billing, and reliability.

Has Comcast customer service improved?

Comcast’s Customer Service Rating by the ACSI surveys indicate that the company’s customer service has never improved since the surveys began in 2001. Analysis of the surveys states that “Comcast is one of the lowest scoring companies in ACSI.

Is Comcast the largest cable company?

In 2002, Comcast acquired all assets of AT&T Broadband, thus making Comcast the largest cable television company in the United States with over 22 million subscribers. … The deal would have made Comcast the largest media conglomerate in the world.

How much is Comcast cancellation fee?

How much are cancellation fees?CompanyFeeCancellation contact #Comcast Xfinity$10 per month remaining on contract1 (800) 934-6489CoxUp to $1201 (866) 961-0027DIRECTVA prorated early-termination fee of up to $20/mo. left on contract1 (800-531-5000DISH$20 per month remaining on contract1 (888) 283-23095 more rows•Jul 7, 2020

How does Comcast billing work?

Navigating Your Bill Your service period, the dates you’re being charged for, is listed to the right of your billing date. Your regular monthly charges (TV, Internet, Voice and/or Home services) are now separated from one-time charges like Xfinity On Demand rentals and purchases.

Is Comcast losing money?

Comcast lost 477,000 cable-TV subscribers in Q2 2020 amid a company-wide drop in revenue caused by the pandemic. The net-customer loss consists of 427,000 residential TV customers and 51,000 business TV customers, Comcast’s earnings report today said.

Who is Comcast’s biggest competitor?

Comcast’s top competitors include AT&T, Verizon, Dish Network, Charter Communications and The Walt Disney Company.

Is Comcast called Xfinity now?

Comcast and Xfinity: the same but different. As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).

How can I get out of my Comcast contract?

Call the Retention Team at 1-800-266-2278 Comcast service reps are paid commission to avoid cancellation. So, you must follow the most stringent excuse to avoid any misleading offers from the reps. When you place a call, state you want to cancel because you are moving out of the country for an unspecified period.

How do I reach Comcast?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

Is xfinity as good as Verizon?

By the Gig, though, is great for people who don’t need much data. Performance: Verizon’s network ensures that Xfinity Mobile’s coverage is on par with the best of the best, though unfortunately, Xfinity throttles its mobile data.

How much is Comcast Internet by itself?

Xfinity from Comcast Internet PricingInternet PackageDownload Speeds Up toIntroductory PricePerformance Select100 Mbps$34.99/mo.*Performance Pro+200 Mbps$49.99/mo.*Blast!300 Mbps$64.99/mo.*Extreme Pro+600 Mbps$74.99/mo.*3 more rows

What was Comcast before it was Comcast?

Comcast, in full Comcast Corporation, formerly (1963–69) American Cable Systems, major American provider of cable television, entertainment, and communications products and services.

Should I rent Xfinity modem or buy?

The rental fees are forever going even after you have paid for the unit many times over. With leasing fees up to $15 a month, depending on your market and modem type, this clearly adds up to a bundle over time. … Overall, buying your own modem is the best option for Xfinity customers.

Is Comcast raising prices in 2020?

Millions of Xfinity customers will see their bills rise by 3.6% for the start of 2020. Beginning in January, the broadcast TV fee will jump from $10 to $14.95 a month. Basic TV service will rise from $30 to $35 a month. Internet rates will increase by $3 a month on most plans.

Did Comcast raise their rates?

Comcast customers got hit with higher advertised prices for TV service and higher add-on fees in December. The price for a basic TV package increased from $30 to $35 per month. The fee for broadcast TV is now 50 percent percent higher, going from $10 to $15 per month.