Quick Answer: How Do I Get My Modem Back Online?

How do I test my modem?

To view the status of your cable modem or modem router initialization:Launch a web browser from a computer or mobile device that is connected to your network.Enter your cable modem or modem router’s user name and password.

The user name is admin.

Select Cable Connection.

The cable connection information displays..

What is WPS button on modem?

WiFi Protected Setup (WPS) provides an easy and secure way to establish a wireless network by sharing the wireless key between your modem and devices. Learn how to connect a device to your WiFi network using WPS. … Note that these are different from your wireless network name (SSID) and password (key).

How do I reset my modem and router?

To reboot your modem and your WiFi router:Unplug the power cord from the back of the modem and remove any batteries.Unplug the power cord from the WiFi router.Wait 60 seconds, and then reinsert any batteries and reconnect power to the modem.Wait at least two minutes to allow the modem to power up.More items…

Why is my modem not working?

Make sure the Ethernet cable connection to your modem (and the connection between your modem and router, if applicable) is not loose or accidentally unplugged. Step 5: Reboot your cable modem or your phone modem. … Unplug the power from the router for 5 seconds, and plug it back in.

What to do if Internet is not working?

General troubleshooting tips for Android devicesOpen your Settings app “Wireless & networks” or “Connections”. Depending on your device, these options may be different.Turn Wi-Fi off and mobile data on, and check to see if there’s a difference.If not, turn mobile data off and Wi-Fi on and see if that works.

How do I reboot my modem?

Here’s how to reboot a modem:Unplug the power and Ethernet cables from the modem. … Wait 2-3 minutes for the modem to fully power off. … Reconnect the power and Ethernet cables to the modem.Wait for the Internet light to turn solid, then check if the Internet is working properly.

What lights on my modem should be on?

What do the lights on my modem mean?LAN: A blinking green light is normal. This indicates traffic/usage on the local network.INTERNET: The internet light should never be on.ADSL: A solid green light indicates a good Internet connection. … POWER: A solid green light indicates the unit is properly connected to power. … Related Topics.

How do I fix my modem?

To reboot your modem:Unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are OFF.Wait one full minute. Plug the power cord back into the modem.Wait for the internet light or main status light to turn green.Now try connecting to the internet again.

How do I reset my Sparklight modem?

Unplug power, wait 15 seconds and then plug it back in. The lights on the modem should slowly be restored within a few minutes.

How do I get my router back online?

Instead, this is how to reboot your wireless router:Unplug your router or modem from its power outlet (don’t just turn it off).Wait 15-20 seconds, then plug it back in.Allow the device a minute or two to turn back on.

What do I do if my modem is offline?

What should I do if my network is offline?Check your modem’s Internet connection.You can check if your modem is connected to the Internet by connecting a device to the modem and seeing if you can still access the Internet .Restart the router to make sure it isn’t causing the issue.Make sure that your Internet service provider (ISP) connection is active.More items…•

Why is the online light on my modem not on?

Assuming that the other indicators on your modem/gateway (covered above) aren’t exhibiting any problems, the Online light failing to illuminate may mean that there is a problem with the modem configuration or the service has not been activated. Try the following: Try a “power cycle” on your modem/gateway.

Why is my Internet connected but not working?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. One good way to fix the router is to restart it.